At 007 Venture Partners, we hold a firm belief that startups tackling humanity's most significant challenges yield the highest returns and have the greatest impact. Paratus Health is doing exactly that in one of healthcare's most broken areas: clinic operations.

From Barcelona to Stanford, Pablo Bermudez-Canete watched his brother navigate medicine while witnessing firsthand the chaos of outdated healthcare workflows at Stanford Hospital. For his co-founder Tannen Hall, the problem was even more personal: his family spent 11 years seeking a genetic disease diagnosis — delays caused not by medical complexity, but by administrative failure.

Now backed by Y Combinator and having raised an oversubscribed $2.3M round immediately following Demo Day, Pablo and Tannen are rebuilding the front desk with superhuman agents for clinical care.

The $55 Billion Crisis Nobody Talks About

Healthcare is facing a perfect storm of operational collapse. While most focus on drug costs or insurance coverage, the real crisis is happening at the front desk, where patients first interact with the system.

The numbers are staggering:

• $55 billion wasted annually on administrative inefficiencies in the U.S. alone
• 3.2 million nurse shortage projected by 2026, with no relief in sight
• 40-50% of clinical staff time consumed by intake tasks instead of patient care
• 250,000+ preventable deaths each year linked to documentation errors — making it the third leading cause of death in America
• 50%+ physician burnout rate driven primarily by administrative burden, not clinical work

This isn't a staffing problem that can be solved by hiring more people. The healthcare workforce crisis is structural. Manual processes, fragmented systems, and paper-based workflows have created bottlenecks that no amount of human labor can fix. Nurses and medical assistants are drowning in paperwork. Patients wait 8-15 minutes on hold just to schedule an appointment. And doctors are leaving medicine in droves, exhausted not by treating patients, but by the administrative nightmare surrounding it.

The market for solutions is massive, but until now, it's been suppressed by the very systems it needs to replace.

Building the Superhuman AI Agent for Clinical Care

Paratus Health's core insight is simple but profound: to fix healthcare access and reduce provider burnout, we need more than virtual assistants or scheduling software. We need to replace the entire manual front desk infrastructure.

Traditional solutions automate individual tasks — booking appointments, answering basic questions, sending reminders. These point solutions force staff to juggle multiple systems, creating more fragmentation, not less. Paratus turns that model on its head with autonomous AI voice agents that handle the complete operational backbone: patient intake, symptom triage, insurance verification, scheduling, documentation prep, and billing — all integrated directly into major EHRs like Epic and AthenaHealth.

This isn't call center automation. It's a 24/7 intelligent workforce running the administrative engine of the clinic, eliminating the bottlenecks that are crushing healthcare delivery.

A Structural Advantage on Cost and Speed

Paratus's technology is not only more capable, it's dramatically faster and cheaper. Their AI-powered platform delivers operational transformation that human-staffed models simply cannot match:

• Zero wait times vs. 8-15 minute hold times for traditional front desks
• 75-85% cost reduction at $0.50 per call vs. $3-5 for human staff
• 2-3 day deployment vs. months of hiring and training
• 95% patient satisfaction vs. 60-70% industry baseline
• Zero medical errors requiring correction across 150,000+ calls processed

The result: clinics can serve 20% more patients without adding headcount, save 300+ staff minutes daily, and deliver measurably better experiences. In overstretched health systems facing an accelerating workforce crisis, this isn't just an improvement, it's a lifeline.

Unlocking a Market That's Been Waiting to Explode

The $55 billion administrative inefficiency market has been artificially constrained by the limitations of manual processes. Clinics know their front desks are broken, but they've had no viable alternative. Hiring more staff is expensive, slow, and increasingly impossible given workforce shortages. Point solutions create more problems than they solve.

Paratus changes the equation entirely. By offering a complete operational replacement at a fraction of the cost, with deployment in days rather than months, the company can unlock demand that's been suppressed for decades. Every outpatient clinic — from pediatrics to orthopedics to chronic care — faces the same bottlenecks. And with proven demand internationally (10 Japanese hospitals already on the waitlist), the addressable market extends far beyond U.S. borders.

A Platform Built to Scale

What makes Paratus particularly exciting to us is that this is not a single-specialty solution. The underlying platform is specialty-aware — trained to handle complex clinical workflows across pediatrics, orthopedics, chronic care, and beyond.

With 18 paying clinics already generating $200K ARR, 150,000+ patient calls processed with zero adverse events, and 100% customer retention, the company has proven product-market fit. Major hospital systems including Stanford, Palomar Health, and St. Barnabas are already converting from pilots to paying customers.

In short, Paratus is building the AI operations layer for outpatient medicine, infrastructure that will compound in value as more specialties, workflows, and geographies come online. The $55 billion administrative inefficiency market is just the beginning. Adjacent opportunities in billing, prior authorization, and clinical documentation represent hundreds of billions more in potential value.

Advancing Human Dignity Through Healthcare Innovation

At 007 Venture Partners, we evaluate investments not only on financial returns but on their alignment with global frameworks for sustainable development and human dignity. Paratus Health exemplifies this dual mandate.

The solution directly advances the United Nations Sustainable Development Goals - particularly Goal 3 (Good Health and Well-Being), Goal 8 (Decent Work and Economic Growth), Goal 9 (Industry, Innovation and Infrastructure), and Goal 10 (Reduced Inequalities). But beyond the SDGs, Paratus's work aligns powerfully with the UNHCR's broader humanitarian mission to strengthen healthcare accessibility and resilience across vulnerable populations.

Healthcare inequity isn't just about lack of facilities or medications — it's about systemic barriers to access. When clinics are understaffed, patients in underserved communities face the longest wait times, the highest rates of missed appointments, and the worst health outcomes. When administrative burden drives physician burnout, rural and low-income areas lose doctors first. When documentation errors kill 250,000+ people annually, marginalized populations bear a disproportionate share of that tragedy.

Paratus democratizes access to timely, high-quality healthcare regardless of clinic staffing or location. By replacing manual, resource-intensive processes with AI that works 24/7, the platform ensures that every patient, whether in a well-funded suburban practice or a struggling rural clinic, receives the same level of intake quality, symptom triage, and administrative support.

This innovation contributes directly to both economic inclusion and human dignity:

• Reducing health inequalities: Ensuring vulnerable populations receive consistent, high-quality administrative care
• Strengthening healthcare resilience: Making clinics less dependent on scarce human resources and more resilient to workforce shocks
• Preventing preventable deaths: Eliminating documentation errors that disproportionately harm those with limited healthcare access
• Restoring dignity to healthcare work: Freeing clinicians from dehumanizing administrative burden so they can focus on meaningful patient relationships
• Expanding capacity for underserved communities: Enabling clinics to serve 20% more patients without additional cost or staffing

In line with UNHCR principles, this technology doesn't just improve efficiency — it ensures that innovation serves humanity first. It removes barriers that have historically left vulnerable populations with inadequate care, and it does so in a way that respects both patient dignity and provider wellbeing.

Why We Invested

Paratus Health represents the kind of rare opportunity we are always on the lookout for:

• A world-class team from Stanford and Y Combinator, solving a problem they've experienced and know deeply
• Addressing a massive, structural crisis in a $55 billion market that's been waiting for this solution
• Clinically validated technology with 95% satisfaction and zero medical errors across 150,000+ calls
• Deep EHR integration with Epic and AthenaHealth to create a true operational infrastructure, not just another tool
• Revenue already being generated with clear path to $1M ARR by end of 2025
• Alignment with global humanitarian principles that prioritize health equity, human dignity, and inclusive access to quality care

The company is now at a commercial inflection point, poised to scale nationally and internationally, reducing the administrative burden driving 50%+ physician burnout, preventing thousands of preventable deaths, and unlocking access to timely, high-quality healthcare for millions of patients, especially those in underserved and vulnerable communities.

We’re proud to back Paratus Health and to partner with founders who are fixing a broken healthcare system, one step at a time -ensuring that innovation drives both economic returns and human flourishing.